PortandTerminal.com, December 29, 2020
HAMBURG, GERMANY – AIDA cruise ships, including the Aidamar and the Aidaperla, are suffering what has been described as an “immense” IT problem. The German newspaper Bild reports that the AIDA cruise line’s operations in its home port of Rostock, Germany have been affected by the failure of the company’s land-based and shipboard telephone and internet systems.
This is at least the second cruise line to suffer a cyber attack this month. Earlier in December Norwegian cruise company Hurtigruten said it had suffered a serious ransomware cyber attack. “This is a serious attack. Hurtigruten’s global IT infrastructure appears to be affected,” Ole-Marius Moe-Helgesen, the company’s head of IT, said in a statement at the time, adding that it appeared to be a ransomware attack.
“Massive IT problems at the company’s headquarters”
In this latest attack on AIDA, a guest interviewed stated that “we are on the fifth day of our cruise . . . The boarding pass system has stopped working. Slips of paper are used that would otherwise be automatically debited, for example when you buy something. We learned secretly from the staff that there had been a hacker attack on the Aida servers.”
The captain of the AIDAmar reportedly announced to the ship’s passengers that there “were massive IT problems at the company’s headquarters in Rostock. All AIDA ships are affected.”
AIDA states on its Facebook page that it is currently affected by unspecified IT “technical” restrictions. “Therefore, our customers cannot reach us by phone or email . . . ” The company refuses to disclose the nature or details of its IT problems.
Read more about this latest cyber attack on Jim Walker’s Cruise Law News blog by clicking here.
Other articles you may find interesting
Copyright © 2020 PortandTerminal.com